FAQs

Do you ship to my country?

we currently only ship to the GCC countries (United Arab EmiratesSaudi Arabia, Qatar, OmanKuwait and Bahrain.)

How long will my order take?

Shipping times are dependent on region. Below are average shipping times for each region based on courier provided information and our own experience. Note this may change from time-to-time depending on our courier partners and seasonality.

 Region Average Shipping Time
UAE 1-3 working days
GCC 3-5 working days

 

How can I track my shipments?

Once an order is shipped, you will receive an email informing you along with the tracking number and respective tracking link (if available). You can then track or follow-up with the courier company directly if required.

 

What is the shipping cost?

The shipping cost is determined by the weight, and delivery address of the order. We aim to provide you with the lowest possible cost for shipping while ensuring that you receive your order in a timely and secure manner.

Our shipping costs within UAE are AED 19 only. For GCC shipping rates vary from AED 30 to AED 48. The exact cost will be provided upon checking out.